Free AU Express Post Shipping On Orders Above $75*

FAQ'S


How much is shipping?

Shipping within Australia is FREE when you spend more than $75, otherwise it is a flat rate of $10.50. It don't want to keep you waiting so we only use Express Post by Australia Post who can guarantee next day delivery to most Australian cities and east coast none rural/remote locations.

How long does shipping take?

Shipping can take between 1-2 days (longer for some rural areas). You can view details of our shipping process here.

Do you do International shipping?

Yes international shipping has a flat rate of $20 anywhere in the world. You can view details of our shipping process here.

What is the use by date of the products?

They can naturally last for 18 months from date of formulation, however for best results we recommend they are used within 3-6 months, FRESH IS BEST.

Where are the products made?

Everything is made in our private, little studio located in the picturesque Northern-NSW coast of Australia.

Do you do animal testing?

No, never ever, ever, ever. We are Ocean friendly, animal friendly, completely cruelty-free, all our products are tested on ourselves, volunteers, friends and loved ones. We ensure EVERY raw ingredient used in creating our products are also cruelty free and not tested on animals. 

Are the products vegan?

Yes, we don't use any animal by-products in any of our creations all products are vegan and vegetarian friendly.

When will my products be shipped?

Within 1 business day from when you placed your order. You will receive a notification as soon as they have been dispatched. You can view details of our shipping process here.

Where are the products shipped from?

The Gold Coast, Australia.

Can I return items?

Yes, if they are unopened, in their original packaging and unused please see out returns policy and directions here. Please email Customer Care team at info@saltiesoul.com.au with your ORDER NUMBER and they will get it sorted ASAP for you.

Do you do wholesale?

Yes, please click here to view our wholesale page.